Membership, tools and support
My Business Case Hub® Frequently Asked Questions
Find clear answers about Full Membership, the AI-assisted tools, guided business case solutions, practical resources, generation credits, privacy, billing and professional support.
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FAQ topic 01
Full Membership
Full Membership is the complete 12-month pathway for professionals who want ongoing access to guided learning, AI-assisted tools, business case solutions, practical resources and expert-backed support.
01 What is My Business Case Hub® Full Membership?
Full Membership is a 12-month business case learning and development pathway. It combines structured learning, guided workflows, AI-assisted tools, practical resources and expert-backed support in one platform.
It is designed to help you develop stronger business cases while building capability you can apply across future projects, investments and organisational decisions.
02 What is included with Full Membership?
Full Membership includes 12 months of access to My Business Case Hub®, guided learning based on the Five-Step Business Case Framework™, the complete AI-assisted toolset and more than 30 guided business case solutions.
It also includes the Approval-Ready Business Case Masterclass, workbook, templates, worked examples, checklists, financial, risk and delivery resources, 15 generation credits, strategy calls and expert-backed support.
03 Who is Full Membership designed for?
Full Membership is designed for professionals who develop, review, sponsor or present business cases and want a repeatable approach they can use throughout the year.
Members may include managers, project professionals, business analysts, finance professionals, consultants, program leaders and other professionals responsible for preparing investment recommendations.
04 Do I need previous business case experience?
No. The guided learning and workflows can help professionals who are developing their first business case understand the process and establish an appropriate structure.
Experienced professionals can use the platform to improve consistency, identify gaps, challenge assumptions and strengthen cases before executive, CFO or board consideration.
05 Can I use Full Membership for more than one business case?
Yes. You can return to the learning, workflows, solutions, templates and resources throughout your 12-month membership as new business case needs arise.
Full Membership includes 15 generation credits. One credit is used each time you generate a complete document, plan or slide deck.
06 How is Full Membership different from the Masterclass?
The Masterclass is a focused live workshop that introduces the approval-readiness approach and helps you establish a practical action plan for progressing your case.
Full Membership includes the Masterclass and adds 12 months of platform access, guided learning, AI-assisted tools, business case solutions, templates, examples and expert-backed support.
07 How is Full Membership different from business case coaching?
Full Membership provides an ongoing platform for learning, developing and strengthening business cases over 12 months.
Coaching provides more focused one-to-one assistance with a particular business case, challenge or presentation. It may be more appropriate when you need immediate, personalised guidance on a live or high-stakes case.
08 What does Full Membership cost and how long does it last?
Full Membership is USD $995 per year and provides 12 months of access. Membership renews annually until cancelled.
Payment is securely processed by Stripe. My Business Case Hub® is created and operated by Chase Consulting Group, which may appear on your payment confirmation or card statement.
09 How do I join Full Membership?
Select the Join Full Membership button and complete the secure registration and payment form. You will use the email address supplied during registration to access your membership.
Join Full MembershipFAQ topic 02
AI-Assisted Tools
My Business Case Hub® provides guided tools for defining an opportunity, developing the business case and supporting analysis, and translating an approved recommendation into an implementation pathway.
01 Which AI-assisted tools are included?
Full Membership includes tools for strategic plans, opportunities, business case development, financial analysis, risk analysis, development roadmaps, slide decks and implementation plans.
The tools can be used independently or as connected parts of a broader business case development workflow.
02 How do the AI-assisted tools work?
Each tool takes you through a guided workflow designed around a particular business case task. You provide the available information about your opportunity, options, financials, risks or implementation requirements.
The tool then creates an initial structured output for you to review, validate, revise and strengthen.
03 Do I need to know how to write AI prompts?
No. The workflows provide the structure and guide you through the information required for each task. You do not need to design a separate prompt or determine the complete business case structure yourself.
The quality of the output will still depend on the relevance, accuracy and completeness of the information you provide.
04 Will the tools write my complete business case for me?
The tools can create an initial structured business case and supporting outputs from the information you provide. This can help you move beyond the blank page and establish a coherent working document.
However, the resulting case is not automatically complete or ready for approval. You must add organisation-specific evidence, undertake the required analysis, validate the assumptions and refine the recommendation for your decision-makers.
05 How are these tools different from ChatGPT?
ChatGPT is a flexible general-purpose AI tool. You need to determine the prompts, establish the required business case structure and maintain consistency across separate conversations and outputs.
My Business Case Hub® provides business-case-specific workflows based on a connected development approach. The tools guide you through the opportunity, business case, financial analysis, risk, planning and decision-maker presentation.
06 Can I use the tools separately?
Yes. You can use an individual tool when you need help with a specific task, such as developing a risk assessment, financial analysis, roadmap or presentation.
You can also use the tools as a connected workflow to maintain greater consistency between the business case and its supporting analysis.
07 Does using the tools guarantee that my business case will be approved?
No. Approval depends on the merits of the recommendation, the quality of the supporting evidence and analysis, affordability, risk, deliverability, strategic priorities and the judgement of your organisation’s decision-makers.
The tools help you follow a more structured process and identify the information that may be required. They cannot guarantee a particular approval outcome.
08 Can the tools replace professional analysis or expert advice?
No. The tools assist with structure, initial drafting and organising information. They do not replace financial, legal, technical, risk, regulatory or other specialist analysis where that expertise is required.
Higher-value, complex or sensitive business cases may also benefit from independent review, coaching or specialist consulting support.
09 What should I review before using an AI-assisted output?
Review the decision framing, strategic logic, options, evidence, calculations, assumptions, benefits, risks, implementation requirements and recommendation.
Replace any generic content, confirm that the material reflects your organisation and ensure the final case meets the expectations of the executives, CFO, board or other approval body reviewing it.
FAQ topic 03
Solutions and Resources
Full Membership includes more than 30 guided business case solutions, together with templates, examples, workbooks, checklists and practical resources for developing and reviewing your case.
01 What is a guided business case solution?
A guided solution is a structured starting point designed for a particular type of investment, project, initiative or organisational decision.
It guides you through the relevant strategic context, options, benefits, financial considerations, risks and implementation requirements for that type of business case.
02 What types of business case solutions are available?
The platform includes solutions across market growth, new products, technology, artificial intelligence, cybersecurity, capital equipment, infrastructure, operational improvement, organisational change, government, grants, sustainability and social impact.
More than 30 solutions are available, allowing you to begin with a workflow that more closely reflects the decision you need to support.
03 What is the difference between a solution and a template?
A template provides a document structure for organising and presenting your business case. It helps you understand where information should be included.
A guided solution takes you through a business-case-specific workflow, helping you determine what information, evidence and analysis may be required for a particular type of decision.
04 Can I adapt the solutions to my organisation?
Yes. The solutions provide an initial structure rather than a fixed final answer. You should adapt the resulting business case to your organisation’s terminology, policies, investment requirements, approval process and decision-making criteria.
You will also need to add your organisation-specific evidence, stakeholder input, financial data, assumptions and risks.
05 Can I use my organisation’s existing business case template?
Yes. You can use the guided workflows to develop the analysis and initial content, then transfer and adapt the relevant material into your organisation’s required business case format.
You should always follow your organisation’s governance, investment and document requirements when preparing the final submission.
06 What templates and practical resources are included?
Full Membership includes practical resources for planning, analysing, writing, presenting and reviewing business cases.
These include the business case development workbook, writing guidance, worked examples, approval-readiness checklists and financial, risk, project planning and presentation resources.
Explore the Business Case Templates07 Is there an example business case I can review?
Yes. You can review an example showing how the recommendation, strategic case, options, benefits, financial analysis, risks and implementation pathway can be brought together in one structured business case.
The example is provided to illustrate structure and presentation. Your own business case must be developed using evidence and analysis relevant to your organisation and decision.
View the Example Business Case08 Will selecting the right solution make my business case approval-ready?
Selecting the right solution provides a stronger starting point, but it does not automatically make the resulting case approval-ready.
Approval readiness depends on the quality of the evidence, analysis, options, financial assumptions, risks, deliverability and recommendation—as well as the expectations of your organisation’s decision-makers.
09 Are the solutions and resources included with Full Membership?
Yes. Full Membership includes 12 months of access to all 30+ guided business case solutions, the practical resource library and the complete AI-assisted toolset.
See Everything Included with Full MembershipFAQ topic 04
Billing and Generation Credits
Understand the Full Membership price, annual access period, payment process and how generation credits are used across the AI-assisted tools.
01 How much does Full Membership cost?
My Business Case Hub® Full Membership is USD $995 per year and provides 12 months of access to the platform, learning, resources, AI-assisted tools and included support.
The price and currency displayed on the secure order form will apply when you complete your purchase.
02 How is payment processed?
Payment is securely processed through Stripe using the payment details you provide during checkout. Chase Consulting Group does not store your credit-card information.
My Business Case Hub® is created and operated by Chase Consulting Group, which may appear on your payment confirmation or card statement.
03 Does Full Membership renew automatically?
Yes. Full Membership renews annually until cancelled. Each membership period provides 12 months of access.
If you do not want your membership to renew, contact us before the next renewal date so that your cancellation request can be processed.
04 How do I cancel my annual renewal?
Send your cancellation request to info@chasegroup.com.au before your next renewal payment is due.
Include the name and email address associated with your membership so that your account can be identified and the request confirmed.
05 How do the 15 generation credits work?
Full Membership includes 15 AI-assisted generation credits. One credit is used each time you generate a complete document, plan or slide deck using an eligible tool.
You should review and refine your information before generating the complete output so that each credit is used effectively.
06 Can I purchase additional generation credits?
Yes. If you use the generation credits included with your membership, additional credits can be purchased through the platform.
The current credit price and purchase process will be displayed when you access the additional-credit option.
07 Is GST included for Australian buyers?
Prices for services include GST for Australian buyers in accordance with the My Business Case Hub® Terms of Service.
Review the price, currency and payment information displayed on the order form before completing your purchase.
08 Can I receive a refund after purchasing Full Membership?
Subscription plans and AI generation purchases are generally non-refundable once payment has been processed and access has been provided, subject to applicable consumer law.
Review the membership inclusions carefully before purchasing. The complete refund conditions are set out in the Terms of Service.
Read the Terms of Service09 Who should I contact if I have a payment or account question?
Contact My Business Case Hub® at info@chasegroup.com.au and include the name and email address associated with your membership.
Contact My Business Case Hub®FAQ topic 05
Privacy and Responsible AI
Business cases can contain commercially sensitive information, financial assumptions and strategic decisions. Use the platform in accordance with your organisation’s requirements and apply professional review to every material output.
01 What information should I enter into the AI-assisted tools?
Only enter information that you are authorised to use for the intended business case development purpose.
Follow your organisation’s privacy, confidentiality, information-security, records-management and responsible-AI requirements. Avoid entering restricted information where you do not have the necessary approval.
02 How does My Business Case Hub® handle personal information?
Personal information is handled in accordance with the My Business Case Hub® Privacy Policy. The policy explains what information may be collected, why it is collected, how it may be used and shared, and the rights available to you.
Read the Privacy Policy03 Does the platform use third-party AI technology?
Yes. My Business Case Hub® integrates technologies and services provided by third parties, including OpenAI.
Your use of these features is subject to the My Business Case Hub® Terms of Service and the relevant third-party service conditions.
Read the Terms of Service04 Does the AI make the business case decision for me?
No. The AI-assisted tools help structure information and create initial working outputs. They do not approve investments, select the final recommendation or replace your organisation’s governance and decision-making processes.
The business case author, sponsor and organisation remain responsible for the evidence, analysis, recommendation and final decision.
05 Who owns the content I create using the tools?
Under the current Terms of Service, content created using the AI-assisted tools remains the intellectual property of the user.
By using the service, you grant the platform the permissions required to store, display and process the content as necessary to operate the service. Review the Terms of Service for the complete conditions.
06 Can I upload information owned by another person or organisation?
Only provide information that you have the right and authority to use. You must not upload material that infringes another person’s copyright, confidentiality, privacy or other legal rights.
Where information belongs to your employer, client or another organisation, follow its approval and information-handling requirements.
07 What parts of an AI-assisted output should I validate?
Validate all material content, including the strategic context, decision framing, options, evidence, benefits, financial assumptions, calculations, risks, implementation requirements and recommendation.
You should also check that the language is appropriate for your organisation and that the final document meets the expectations of the intended decision-makers.
08 Can the output replace legal, financial or technical advice?
No. AI-assisted output does not replace legal, financial, accounting, technical, regulatory, procurement, risk or other specialist advice.
Obtain appropriately qualified advice whenever the business case contains matters requiring specialist professional expertise.
09 Who should I contact about privacy or information security?
Contact My Business Case Hub® at info@chasegroup.com.au if you have a question about privacy, personal information or the way the platform handles your data.
Contact My Business Case Hub®FAQ topic 06
Learning and Expert Support
Full Membership combines self-directed learning and practical resources with live learning and expert-backed support when you need additional guidance.
01 What learning is included with Full Membership?
Full Membership includes guided learning based on the Five-Step Business Case Framework™, together with lessons, practical resources and structured workflows for developing stronger business cases.
The learning is designed to help you understand the method, apply it to your current work and build capability you can reuse across future business cases.
02 Is the Approval-Ready Business Case Masterclass included?
Yes. Full Membership includes the Approval-Ready Business Case Masterclass, together with the workbook and supporting learning resources.
The Masterclass is a focused live workshop that helps you assess your current approach, identify important gaps and establish a practical path towards an approval-ready business case.
Explore the Approval-Ready Masterclass03 How do the strategy calls and expert support work?
Full Membership includes access to strategy calls and expert-backed support when additional guidance is needed.
A strategy call can help you clarify the decision, identify gaps, plan the required analysis or determine the most appropriate next steps. Information about requesting support is provided through the member area.
04 When should I choose business case coaching?
Coaching may be more appropriate when you have an immediate, complex or high-stakes business case that requires focused one-to-one challenge and guidance.
Coaching can help you test the logic, evidence, financial assumptions, risks and recommendation, or prepare for executive, CFO or board scrutiny. Coaching is a separate service unless it is expressly included in your offer.
Explore Business Case Coaching05 Is learning and support available for teams and organisations?
Yes. Organisational programs can combine business case training, a shared framework, practical resources and expert support to build more consistent capability across a team.
Individual membership access should not be shared between users. Contact us to discuss the number of participants, delivery format and level of support required for your organisation.
Explore Support for Organisations06 How do I get technical or account support?
If you experience difficulty accessing your account, membership content or an AI-assisted tool, contact us and provide the email address associated with your membership.
Describe the page, tool or action involved and include a screenshot where possible. Do not include passwords or sensitive business case information in your support request.
Email info@chasegroup.com.au
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